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Neil Munnoch

Neil Munnoch

Co-founder of nordstar*, Neil brings his wealth of more than 25 years experience delivering effective programmes and solutions for clients across a range of sectors. Having witnessed the damage that consultancies can do with cookie-cutter approaches, Neil and co-founder Dan set up nordstar* to offer something different, we are passionate about delivering customer-focused programmes that are designed around our clients, their organisations, and customers.

Neil's passion lies in improving customer experience and driving organisational change, and he's become an expert in areas including business architecture, digital transformation, technology delivery, customer and user experience design, business and technology strategy, Six Sigma, change management, and transformation.

He's delivered innovative, sustainable programmes, projects, and solutions with a strong customer focus and has been recognised for his design, delivery, and execution of effective and innovative programmes.

If you're looking for a partner who can help you deliver successful, customer-focused change and business transformation programmes that are tailored to your organisation, Neil and nordstar* are here to help.

We are experienced in building high-performing teams that deliver results. Let nordstar* and our experts work for you and see how we can transform your organisation.

From the Blog

Celebrating Our Long-Standing Partnership with Datatex

Celebrating Our Long-Standing Partnership with Datatex

Recognising the need for specialised expertise and innovative solutions, nordstar* and Datatex have partnered to deliver world-class ERP solutions tailored for the textile and apparel industry. Our marketing manager, Lottie Brett, outlines the benefits the pairing of nordstar's expertise in project management with Datatex's cutting-edge ERP technology can provide businesses.

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The Google HEART Framework: A Practical Guide to Measuring UX That Matters

The Google HEART Framework: A Practical Guide to Measuring UX That Matters

User experience (UX) isn't just about aesthetics - it's about measurable impact. Google's HEART framework provides a structured way to assess and improve UX with meaningful data, avoiding vanity metrics. Neil provides a break down of each HEART category, explaining how to track key signals and align UX goals with actionable metrics to make data-driven decisions that enhance product value.

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