"nordstar's simple, no-nonsense approach was exactly what we needed. Their focus on customer and patient outcomes, combined with their ability to unify our teams, ensured we delivered a solution architecture that exceeded expectations. Their expertise and clarity made a complex project feel straightforward and achievable."
The Brief:
Connect Health aimed to roll out PhysioNow, a digital platform for patient triage and personalised treatment across the UK. The platform was required to scale to support high demand, integrate with existing systems, ensure data security and compliance with NHS and GDPR standards, and maintain high clinical governance standards. Nordstar* was engaged to support the implementation and assurance of this rollout.
Response & Delivery:
We delivered a scalable platform, optimised for national deployment with robust infrastructure and stress testing. Our expertise ensured full GDPR and NHS compliance through rigorous data security validation. Seamless system integration improved data accuracy and streamlined workflows, while collaboration with clinical leads reinforced top-tier clinical governance and care standards.
The Impact:
We delivered a more integrated solution that slashed waiting times, accelerated treatment, and empowered patients to take control of their care whilst ensuring we minimised the administrative overhead on Connect Health. The integrated scalable platform supports thousands nationwide, with airtight GDPR and NHS compliace safeguarding data and building trust. Streamlined workflows freed up clinicians to focus on patients, while maintaining exceptional clinical standards. Nordstar's expertise transformed MSK services, solidifying Connect Health's position as a leader in innovative, patient-centred care.
